Cruise Car® stands behind every golf cart that we sell
ICON® EV (Manufacturer) warrants each Cruise Car® branded golf cart sold by Cruise Car® or any of its authorized dealers or distributors—worldwide, to be free of defects for a period of 2 years from the date of sale. Please read our FAQ section for further details.
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Cruise Car® Warranty
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ICON® EV (Manufacturer) warrants each ICON® branded golf cart sold by Cruise Car®, or any of its authorized dealers or distributors worldwide, to be free of defects for a determined period of time. Within the warranty time frame, subject to the issues listed below, Cruise Car® will repair or replace the golf cart and/or parts of the golf cart if the components in question are defective in materials or workmanship. Cruise Car® believes in, and values quality manufacturing. Should you ever encounter a potential warranty issue with one of our products, please contact us using the contact form below with a brief explanation of what you are experiencing. Our team will quickly jump into action, and we promise to do our very best to resolve your warranty issue as quickly as possible, all while providing the best service in the industry.
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What is the duration of my Cruise Car® by ICON® warranty?
ICON® EV (Manufacturer) warrants each Cruise Car® branded golf cart sold by Cruise Car® or any of its authorized dealers or distributors—worldwide, to be free of defects for a period of 2 years from the date of sale.
Where can I get more information regarding my Cruise Car® by ICON®'s warranty?
You can find more information about your warranty by visiting cruisecar.com and you can also find a copy of your warranty in the provided owner’s manual that came with your cart.
Is my windshield covered under warranty?
Yes. Manufacturing defects of your windshield are covered. Windshield repair/replacement is not covered when damage is a result of breakage from road debris or a strike from an outside source, or if it has sustained damage due to misuse, abuse, or excessive wear & tear.
Are my batteries covered under warranty?
Yes. All batteries that come in your new Cruise Car® by ICON® will be covered for a period of two years. Exclusions for coverage would include the following:
- Lack of maintenance
- Undercharging the cart battery regularly
- Battery failure due to a third party outside electrical source or wiring issue
- Tampering with the charger or charger algorithms
Can I have another dealer work on my cart?
Yes. Any authorized Cruise Car® by ICON® dealer can perform warranty work on your cart, however, your original dealer is responsible for warranty work after the sale. If you decide to get warranty work done outside of the dealer who sold you your cart, the parts will be supplied to the non-selling dealer from the Manufacturer, however, the non-selling dealer may or may not charge labor. Work performed outside of an authorized Cruise Car® by ICON® dealer or Cruise Car® by ICON® Service Factory Center may void the Limited Warranty
Will Cruise Car® by ICON® pay to have my cart delivered to the dealer for warranty repairs?
No. Any and all expenses incurred in transporting the vehicle to and from Cruise Car® by ICON® or an authorized dealer will be the sole responsibility of the cart owner unless otherwise noted by the service provider.
Will adding accessories to my cart void my warranty?
No. The addition of accessories is welcomed and encouraged. Added accessories will only interfere with warranty coverage when that accessory is directly related to the failed component. All accessories must only be installed by an authorized Cruise Car® by ICON® Dealer.